About the role
- Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
- Achieve sales targets and related KPI’s and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
- Lead and motivate the team each day
- Ensure constant team development through our learning platform, GANT Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
- You will report to the Head of Retail.
Profile
- Genuine interest in people – both as customers and as colleagues.
- Driven by sales and performance (2-3 years working with KPIs).
- At least 2 years in management roles (Key Holder, ASM, SM..) with experience of
- Coaching and developing teams
- Planning and time management to drive daily operations
- Sales and customer service; Recruitment and selection processes
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
Skills
Coaching
Customer Service
Store Management
People Skills
Store Operations
About GANT
GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion.