About the role
- Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
- Achieve sales targets and related KPI’s and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
- Lead and motivate the team each day
- Ensure constant team development through our learning platform, GANT Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
- You will report to the Head of Retail.
Profile
- Genuine interest in people – both as customers and as colleagues.
- Driven by sales and performance (2-3 years working with KPIs).
- At least 3 years in management roles in retail apparel industry with experience of; Coaching and developing teams; Planning and time management to drive daily operations; Sales and customer service; Recruitment and selection processes; 1-2 years in Full price stores.
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
- Add sentence about inclusion/diversity.
Skills
Coaching
Customer Service
Store Management
People Skills
Store Operations
About GANT
GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion.