Location: GANT Store Fenwick Canterbury

Hours: 16-24 hours per week

As a Brand Consultant within Fenwick, you are the face of GANT and a key member of an energic GANT team. You are responsible for delivering a premium, authentic customer experience while driving sales performance and upholding exceptional brand standards.

You take full ownership of your department, ensuring strong commercial results, visual presentation, and seamless collaboration with both the GANT and John Lewis teams to maximise performance and elevate the in-store experience.

Key Responsibilities

• Act as a brand ambassador, delivering a premium and authentic customer experience 
• Drive sales and consistently achieve targets through strong commercial awareness
• Identify opportunities, manage stock effectively, and communicate trade insights to management
• Take full ownership of your department, ensuring high standards and strong results
• Maintain visual merchandising in line with brand guidelines
• Ensure the shop floor is replenished and the stockroom remains organised
• Provide expert product knowledge and personalised service
• Collaborate closely with store teams to support smooth daily operations
• Complete required training and actively participate in regular performance meetings
• Attend bi-weekly 1:1 meetings and regular team calls to remain aligned and up to date
• Maintain excellent timekeeping and adhere to scheduled shifts

• Previous retail or sales experience, ideally within a premium or fashion environment
• Strong commercial awareness and a results-driven mindset
• Passion for brand storytelling and ability to deliver outstanding customer service
• Excellent communication skills with strong attention to customer needs
• Responsible, proactive, and comfortable working in a fast-paced environment
• A collaborative team player with a positive and professional attitude

Right to work in the UK 

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.