Missão
- Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
- Achieve sales targets and related KPI’s and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
- Lead and motivate the team each day
- Ensure constant team development through our learning platform, GANT Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
You will report to the Head of Retail.
Perfil
- Genuine interest in people – both as customers and as colleagues.
- Driven by sales and performance (2-3 years working with KPIs).
- At least 3 years in management roles in retail apparel industry with experience of:
. Coaching and developing teams
. Planning and time management to drive daily operations
. Sales and customer service
. Recruitment and selection processes - Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills: fluent in both French and English; more languages are a plus.
- Good Microsoft Office package skills.
Sobre a GANT
A GANT é um símbolo da American Sportswear, que representa inovação e um estilo intemporal em mais de 70 mercados globais. Como empresa, combinamos o nosso legado com o estilo contemporâneo, criando vestuário para pessoas arrojadas, curiosas e criativas. A nossa marca representa mais do que moda: é uma tradição de excelência e de autenticidade. Como empregador, promovemos uma cultura de aprendizagem contínua e de criatividade, convidando pessoas com um desempenho de excelência para se juntarem à nossa diversa equipa de inovadores. Na GANT, não nos limitamos a moldar o futuro da moda: estamos a redefinir o que significa vestir-nos com um propósito e com paixão.
Un message du team Retail
Chez GANT nous cultivons l'art du service Premium, nos clients restent notre priorité. Nous célébrons quotidiennement nos victoires. La pluralité de nos équipes rend notre communauté encore plus ancrée et proche de nos valeurs. Si vous êtes curieux, créatif que vous faites preuve de courage et que vous avez soif d'apprendre, si vous aimez les challenges alors rejoignez notre communauté et devenez vous aussi un ambassadeur GANT.