Missão
- Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
- Achieve sales targets and related KPI’s and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
- Lead and motivate the team each day
- Ensure constant team development through our learning platform, GANT Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
- You will report to the Head of Retail.
Perfil
- Genuine interest in people – both as customers and as colleagues.
- Driven by sales and performance (2-3 years working with KPIs).
- At least 2 years in management roles (Key Holder, ASM, SM..) with experience of
- Coaching and developing teams
- Planning and time management to drive daily operations
- Sales and customer service; Recruitment and selection processes
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
Competências
Coaching
Customer Service
Store Management
People Skills
Store Operations
Sobre a GANT
A GANT é um símbolo da American Sportswear, que representa inovação e um estilo intemporal em mais de 70 mercados globais. Como empresa, combinamos o nosso legado com o estilo contemporâneo, criando vestuário para pessoas arrojadas, curiosas e criativas. A nossa marca representa mais do que moda: é uma tradição de excelência e de autenticidade. Como empregador, promovemos uma cultura de aprendizagem contínua e de criatividade, convidando pessoas com um desempenho de excelência para se juntarem à nossa diversa equipa de inovadores. Na GANT, não nos limitamos a moldar o futuro da moda: estamos a redefinir o que significa vestir-nos com um propósito e com paixão.